Warranty Policy

Warranty Policy

At Winchy.co, we take pride in offering high-quality material handling equipment and products from leading Original Equipment Manufacturers (OEMs). All items sold on our platform are covered by the official warranty provided by their respective manufacturers.

✅ OEM-Based Warranty Coverage

The warranty coverage for each product is determined by the OEM and may vary depending on:

· Product type and specifications

· Manufacturer’s terms and conditions

· Region and usage conditions

As such, Winchy.co does not offer a standard or fixed warranty period for all items. Instead, we honor and support the individual warranty terms as issued by the OEM of each product.

🛠️ What’s Covered?

Warranty coverage typically includes manufacturing defects and workmanship faults as defined by each OEM. Specific coverage, including parts, labor, and service logistics, may vary and will be detailed in the documentation provided with your purchase.

📄 Warranty Documentation

Upon purchasing a product from Winchy.co, you will receive:

· Official invoice

· OEM warranty documents or a digital copy

· Contact information for after-sales support

We recommend reading the OEM’s warranty details included with your product carefully to understand the coverage and limitations.

🤝 Our Role

While the warranty is issued by the OEM, Winchy.co is committed to supporting you throughout the warranty period by:

· Assisting with warranty claim processes

· Facilitating communication with the OEM when needed

· Providing technical support and service coordination

❗Important Notes

· Warranty terms vary by brand and model. Please check individual product listings or contact our support team for more details.

· Improper installation, misuse, or unauthorized modifications may void the OEM warranty.