Shipping & Delivery

Shipping & Delivery Policy

Effective Date: [01-01-2025]

Thank you for choosing Winchy.co. We are committed to providing a smooth and reliable shipping experience for all of our customers.

Shipping Destinations

We currently offer shipping to the following countries:

  • Egypt
  • Kuwait
  • United Arab Emirates
  • Saudi Arabia
  • Oman
  • Qatar
  • Bahrain

If you are located outside these regions and wish to place an order, please contact our support team for assistance.

Order Processing

All orders are carefully reviewed, packed, and dispatched from our warehouse or partner facilities. You will receive a confirmation email with tracking information once your order has been shipped.

Delivery Timeframes

Delivery times may vary depending on the size and type of item ordered, as well as the destination country. For accurate delivery estimates, please refer to the product page or contact our support team.

Shipping Charges

Shipping costs vary depending on the item specifications and destination. Final shipping costs will be confirmed during the order process or directly communicated by our sales team.

Tracking Your Shipment

Once your order is dispatched, you will receive tracking details via email or WhatsApp. You can use this information to monitor the status of your delivery.

Customs and Import Duties

Orders shipped outside your country may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the recipient and must be settled with the relevant authorities before delivery can be completed.

Delivery Issues

If you encounter any issues with your shipment (e.g., delays, damaged items, or missing packages), please reach out to us immediately at:

 

    Kuwait Kuwait Flag

  • Address: Jase Tower, Sharq, Kuwait
  • Phone: (+965) 99570753

    Egypt Egypt Flag

  • Address: 140 Al Multaqa Al Araby Sheraton, Cairo, Egypt
  • Phone: (+20) 222 688 598

Email Email Icon: sales@winchy.com